Return & Exchange Policy

Eligibility for Returns

You can request a return only if:

• The item received is damaged
• The item received is defective
• You received the wrong product

Note: We do NOT accept returns for reasons like “ordered by mistake” or “no longer needed.”

Return Request Process

• You must raise a return request within 48 hours of delivery.
• Provide mandatory proof:
  • Unboxing video
  • Photos of the damaged/incorrect item
• Send all details to – Vikasoffsetbhopal@gmail.com  – +91 7224-817636

Refund Process

• Refund will be initiated only after verification and approval.
• Refund will be credited to the original payment method within 5–7 working days.
• Shipping charges are non-refundable.

Replacement Policy

• If stock is available, you may request a replacement instead of a refund.
• Replacement will be shipped after we verify the returned item.

Order Cancellations

• Orders can be cancelled only before they are shipped.
• Once dispatched, cancellation is not possible.

Non-Returnable Items

• Opened books
• Products damaged due to misuse
• Items returned without original packaging

Contact For Return/Refund

Email: Vikasoffsetbhopal@gmail.com
Phone: +91 7224-817636